FREQUENTLY ASKED QUESTIONS

It’s not rocket science. But there is a learning curve. If you don’t see an answer to your question below, send us an email and we’ll get back to you right away.

  • What is IDX?

    IDX stands for Internet Data Exchange and is an industry standard that enables real estate professionals like yourself to display live MLS data on your personal website. In order to use this data, you must be an active member of the MLS board you wish to use and be approved.

  • What is an MLS?

    MLS stands for Multiple Listing Service and is a proprietary database that was created, maintained and paid for the National Association of Realtors. It is used by real estate professionals to aggregate detailed information about current properties for sale, pending, closed, expired, etc. An MLS may be owned by local Realtors associations and/or independent entities. Geographically, they may cover a city, county or larger region. The MLS is also the main source of IDX data, which can encompass one or multiple associations or boards.

  • How does IDX work?

    IDX vendors (such as IDX Boost) pull information from the MLS via an IDX data feed. The industry standard technology that is used is called RETS and it’s the most commonly used format. Once the vendor gets access to the specific MLS data feed, the live data is then downloaded (nearly in real time) and displayed onto your website.

  • How can I find out if IDX Boost supports my local MLS board?

    You can click here to see if your board is available. Our goal is to support as many MLS boards as possible, and we are adding new ones as quickly as we can.

  • Do Zillow and Trulia use IDX?

    No. Most of the national real estate portal websites such as Zillow and Trulia do not use IDX. They instead receive their data from brokers via syndication and other forms of data aggregation. Oftentimes non-licensed agents, such as marketing companies, have the ability to modify information on those sites; as a result, the data is not always up-to-date or accurate. Studies have shown that more than 30% of the listings on Zillow and Trulia are either no longer for sale and/or priced wrong. What’s more, 20% of the active listings on the MLS don’t even appear on those websites. IDX is the only way to share accurate listings data with your customers.

  • How long does it take to get MLS board approval?

    Typically, MLS board approval for IDX takes only a few days, but it can take up to a week, depending on your specific board. We try our best to expedite this for you, but some boards take longer than others.

  • Can I access and display multiple MLS boards?

    Yes. With IDX Boost you can display data from multiple MLS boards at the same time. However, there is typically an additional fee for each MLS board that is added. When you sign up, you will see the option to add more than one board.

  • How often is the MLS data updated?

    This depends on the MLS board, but we update our IDX data feed every 10 minutes. Some MLS boards update as frequently as every 10 minutes while others update only a few times per day.

  • Will the plugin automatically work after I install it?

    Almost. You will first need to sign up and register the plugin for it to display the live data from your specific MLS Board.